TERMS AND CONDITIONS OF USE

Last Updated on August 26, 2026.

The Midlife Reset Map

Terms of Enrollment and Refund Policy

September 2026 cohort | Ms. Midlife LLC, Portland, Oregon

AT A GLANCE

What you get. Eight weeks. One private Activation Call, six live group trainings, five office hours, a pod of three women, an integration week, a reunion call, and six months of access to the Reset Map and every recording.

What it costs. $1,555 paid in full, or two payments of $850.

Refunds. There are none. Your place is held from the moment you enroll.

The guarantee. Do the work, and if your scores have not moved, Karen keeps working with you for another six weeks at no charge.

Not medical care. This is education and coaching, and it is designed to work alongside your doctor rather than in place of her.

This summary is here for convenience. The numbered terms below are the ones that govern.

1. The agreement and how you accept it

This agreement is between Ms. Midlife LLC, an Oregon limited liability company operated by Karen DiGenova, referred to here as Ms. Midlife, and the individual enrolling in the Midlife Reset Map, referred to here as the Client. You accept these terms by checking the acceptance box at checkout and submitting payment, and that acceptance carries the same weight as a signature.

You confirm that you are at least eighteen years old, that the payment method you use is yours to use, and that the billing information you provide is accurate.

2. What the program includes

The Midlife Reset Map is an eight-week group coaching program built on the 7 Branches of Midlife Wellness. It includes the following.

● One private Activation Call with Karen, approximately sixty minutes.

● Six live group trainings of approximately ninety minutes, Fridays at noon Pacific, each one recorded and posted the

same day.

● Five office hours, Wednesdays at noon Pacific.

● One integration week with no live training, built into the eight weeks on purpose.

● Ask Karen inside the Reset Map. Written questions are answered by Karen within forty-eight hours on weekdays for

the duration of the program.

● A pod of three women meeting three times during the program, with the questions provided.

● Supplement guidance for the midlife body, plus Fullscript access and the associated discounts.

● A reunion call with the cohort approximately thirty days after the final training.

● Access to the Reset Map, the modules, and every session recording for six months from September 25, 2026.

Your schedule

All times are noon Pacific. These dates are set before the program begins and they are the dates you are enrolling in.

WHEN WHAT HAPPENS

Week of Sept 14 Week one, your activation week. Your private Activation Call with Karen, approximately sixty minutes.

Friday, Sept 25 Live training one.

Wednesday, Sept 30 Office hours.

Friday, Oct 2 Live training two.

Wednesday, Oct 7 Office hours.

Friday, Oct 9 Live training three.

Oct 12 to Oct 16 Your integration week. No live training and no office hours that week.

Wednesday, Oct 21 Office hours.

Friday, Oct 23 Live training four.

Wednesday, Oct 28 Office hours.

Friday, Oct 30 Live training five.

Wednesday, Nov 4 Office hours.

Friday, Nov 6 Live training six, the final session.

Early December Reunion call with the cohort, approximately thirty days after the final training.

Ms. Midlife may adjust session format, order, or delivery method with reasonable notice where circumstances require it.

The number of live sessions and the substance of what is delivered will not be reduced.

3. The investment, payment, and billing questions

The investment for the Midlife Reset Map is $1,555 paid in full, or two payments of $850, which is $1,700 in total.

The two-payment option is charged $850 at enrollment and $850 thirty days later, automatically, to the payment method on file. Payment is processed through Stripe.

Choosing the two-payment option means you are agreeing to both payments. That obligation stands whether or not you keep participating, and you authorize Ms. Midlife to charge the card on file for any amount outstanding. If a payment fails and is not resolved within fourteen calendar days, access to the sessions and to the Reset Map may be paused until the balance is current.

If something is wrong with a charge, write to Karen first. You agree to raise any billing concern with Ms. Midlife and allow a reasonable opportunity to resolve it before disputing the charge with your bank or card issuer. If a dispute is filed, access to the program materials, the recordings, and the Reset Map ends while it is open, you remain responsible for amounts due under this agreement, and Ms. Midlife may provide this agreement and the record of your participation to the institution reviewing it.

Your enrollment is personal to you. It may not be resold, assigned, or transferred to another person.

4. Refunds

All payments are final and non-refundable. This is a live program with a fixed roster and a private call reserved for you before the group ever meets. Your place is held from the moment you enroll and it cannot be resold once enrollment closes.

The guarantee in Section 5 is a continuation of the work rather than a return of money, and it is the only remedy offered under these terms.

5. The guarantee

Attend all seven live sessions, which is your Activation Call plus the six group trainings. Keep your commitments in the Reset Map each week. Retake your 7 Branches assessment at the end. If your scores have not moved, Karen keeps working with you for another six weeks at no charge.

How eligibility is measured

● Attendance at all seven live sessions. A training watched in full on the recording counts as attendance where you told Karen in advance that you could not be there live.

● Weekly commitments marked complete in the Reset Map for each program week. The Reset Map is the automatic record, so neither of you has to remember.

● The 7 Branches of Midlife Wellness assessment completed at the start and again during your integration week, and in any case within fourteen days of the final training.

If you meet all three conditions and your scores have not moved, tell Karen in writing within thirty days of the final training. The six continuation weeks are scheduled by Karen and delivered at no charge to you. Continuation is the sole and complete remedy under this guarantee and it does not include a refund.

6. Attendance and scheduling

Group trainings are held at a fixed time that is on your calendar before the program begins, and every one of them is recorded and posted the same day.

Your private Activation Call requires twenty-four hours notice to reschedule. A call cancelled with less notice is forfeited, other than in a genuine emergency, which is Karen's call to make. Arriving more than fifteen minutes late without notice is treated the same way.

Deferral to a later cohort is not offered as a matter of course. Where a serious medical or family circumstance arises, write to Karen and it will be handled privately and case by case.

7. Recordings, and the confidentiality of the room

Every group session is recorded so the women in the cohort can return to it. By enrolling you consent to being recorded when you appear on camera, speak, or write in the chat during a live session. You may keep your camera off and your microphone muted at any time and for any reason, and you may ask your question in the chat instead. That choice is always yours and it is never remarked upon.

Recordings are the property of Ms. Midlife LLC and may be used to deliver the Midlife Reset Map to future cohorts and for teaching. If a recording is to be used in marketing or any public-facing material, Ms. Midlife will obtain your written permission first for any segment in which you are identifiable. Karen's own teaching segments require no such permission. Recordings shared with you are for your personal use, and they may not be redistributed, published, shared outside the cohort, or used to teach.

Women speak candidly in this room about their health, their bodies, and their lives, and that is what makes it work.

What is shared in this room stays in this room. You agree not to repeat, publish, screenshot, or otherwise share anything another participant discloses during a session, in the pods, or in any program channel. Selling, recruiting, or promoting an outside business inside a program channel is not permitted, and Ms. Midlife may remove anyone from a channel for conduct that undermines the safety of the room.

8. What this program is, and what it is not

The Midlife Reset Map is an educational and lifestyle coaching program. It is not medical advice, diagnosis, or treatment. Karen DiGenova is a certified health coach, menopause educator, and midlife health strategist. She is not a licensed physician, therapist, registered dietitian, or pharmacist, and she does not diagnose or prescribe.

Consult a qualified healthcare provider before changing any medication, supplement, exercise practice, or dietary pattern, and keep working with your own doctor throughout. If you are experiencing a medical emergency, call 911 or your local emergency number rather than contacting Karen. If you have a diagnosed condition, are pregnant, or are under treatment of any kind, tell Karen at your Activation Call so the work can be shaped around it.

What the program delivers is the teaching, the structure, the tools, and the access to Karen. Results depend on your participation, your circumstances, and your biology, and Ms. Midlife makes no guarantee of any particular health, hormonal, weight, or sleep outcome. Nothing said in a session or written in the materials should be read as one.

9. Risk, liability, and indemnity

Participation involves physical practices, dietary changes, and discussion of supplements, and those carry inherent risk.

You voluntarily assume that risk and, to the fullest extent permitted by law, release Ms. Midlife LLC, its officers, contractors, and representatives from any claim, damage, or liability arising out of your participation. This release does not extend to gross negligence or willful misconduct.

The total liability of Ms. Midlife under this agreement will not exceed the total amount you paid. Neither party is liable to the other for indirect or consequential damages.

You agree to indemnify and hold harmless Ms. Midlife LLC from any claim, loss, or expense, including reasonable attorney fees, arising out of your breach of this agreement or your misuse of the program materials.

10. Intellectual property and your license

All materials provided, including the 7 Branches of Midlife Wellness framework, the Reset Map and its contents, the modules, the guides, the protocols, the assessment, and every session recording, are the proprietary intellectual property of Ms. Midlife LLC.

You receive a personal, non-transferable license to use these materials for your own health and wellness. You may not reproduce, distribute, teach, resell, adapt, or commercialize any of it, and you may not use it to build or deliver a competing program, without prior written consent.

11. Your privacy, and testimonials

Karen will keep your personal and health information confidential and will not disclose your identity or your health information to any third party without your written consent, other than where disclosure is required by law or where

Karen reasonably believes there is an imminent risk of harm. Ms. Midlife is not a HIPAA covered entity, so the protection described here is contractual rather than clinical.

Ms. Midlife may reference general outcomes and themes from the cohort in teaching and marketing without identifying anyone. Before publishing any quote, photograph, or transformation story that identifies you, Ms. Midlife will ask you in writing. You can withdraw that permission at any time by writing to Karen, and the material will be removed from anything still under Ms. Midlife's control.

12. Your access window

You have six months from September 25, 2026 with the Reset Map, the modules, and every recording. That window is deliberate, because a window you can see the end of is a window you use.

13. Ending the program early

You may stop participating at any time. Doing so does not end your payment obligation and does not create a refund.

Ms. Midlife may remove a participant whose conduct is abusive, disruptive, or harmful to the safety of the room. This is expected to be rare and it would follow a private conversation first. Removal on those grounds does not create a right to a refund and does not release you from any remaining payment obligation.

14. Governing law, disputes, and general terms

This agreement is governed by the laws of the State of Oregon. In the event of a dispute the parties will attempt resolution through good-faith discussion, then mediation with costs shared equally. If mediation does not resolve it, either party may pursue proceedings in the state or federal courts of Multnomah County, Oregon.

● This is the entire agreement between the parties and it supersedes all prior discussions, proposals, and earlier versions. Amendments must be in writing.

● If any provision is found unenforceable, the remaining provisions stay in force.

● Notices to you are sent to the email address on your enrollment, and notices to Ms. Midlife are sent to Karen at the email address used to deliver the program.

● Neither party is liable for failure to perform due to circumstances beyond reasonable control, including serious illness, natural disaster, or governmental action. Where that affects a session, the session is rescheduled.

Ms. Midlife may update these terms for future cohorts. The version in force for you is the version you accepted at checkout.

15. Acceptance

Acceptance at checkout is sufficient on its own, and it binds both parties. Ms. Midlife will countersign a copy on request.